Please read the following points carefully as use of our website and purchase of products by you, mean that you agree to them.
Shopping with Clarkarty.com
You can order products displayed on this website by using the secure store.
When placing your order on-line, you will receive an e-mail to confirm your order. The email confirmation will be sent automatically so that you have confirmation of your order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet an order you have placed.
All product prices are shown on our website.
We aim only to display items which are in stock and which can be dispatched to you quickly. If we are unable to supply a particular item which you have ordered or if the correct price for an item is different from the price on your order, we will notify you as soon as we can after receiving your order. If this happens, you may cancel your order and we will refund you any money which you have paid.
Order payments are processed securely by Paypal, and you do not need to have to have a Paypal account in order to use a credit/debit card.
All prices displayed on our web site are in GBP stirling.
You will be notified of the delivery costs during the checkout process.
We only ship orders to within the UK only at the moment. We aim to deliver goods to destinations in the UK within 7 working days upon receipt of an order and payment in most circumstances, however some items may have a delivery time of upto 10 working days depending on the item. Please read the item descriptions for any specific details.
We will make every effort to deliver within the time stated on our website but we will not be liable for any loss caused to you by late delivery outside of our control. If the goods are not delivered within the delivery time which we quote for that item, please contact us.
We will try to ensure that you receive your order, as quickly as possible, or if you wish you may cancel your order and we will refund you any money which you have paid.
We believe that you will be delighted with any products ordered from Clarkarty.com but there may be occasions where you feel it necessary to return an item. We aim to keep the process as simple as possible. You can return your order in its original condition to our address below within 30 days of the date on which you receive it. You will be responsible for the item or items until they reach us. For your own protection, we suggest you use a secure delivery method which requires a signature upon delivery.
Please just login and use the returns form link at the bottom of our shop website.
If you return the product in its original condition, we will refund you any money which you have paid us for that product. All you pay for is the return postage of the goods. If you return an item to us which is faulty, which you did not order or for any other reason which is our fault, we will also pay you the cost of the return postage. If this happens, please contact us first and we will let you know how you should send the item.
We will use the information which you provide and the records of items you purchase to constantly monitor and improve our service.
We will not pass on any of your information to a third party.
Links to other websites and services
Our website may contain links to other websites which are not under the control of us. Whilst every effort has been made, these links are provided for your convenience only and we are not responsible for the content of those sites. General We may change or withdraw any part of our website, or may refuse you access to the website at any time if we consider it necessary. These terms are governed by the laws of England and Wales and any disputes will be decided only by the courts of England and Wales.